contact us


carrot@carrotcakeisasalad.com
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orders ship on Mondays and Fridays. we are unable to accept returns as our pieces are produced in small, limited batches. however, if your order arrives damaged or defective, please email us within 7 days of delivery with your order number and a photo of the issue and we’ll make it right <3

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frequently asked questions

what is carrot cake is a salad?

a massive global movement started by @iluv_eshaaa

do you ship internationally?

while a bit expensive, yes we are proud to ship worldwide !! international shipping is a flat rate that depends on your region, which you’ll see at checkout. duties and import taxes are not included and can (rarely) be charged on delivery. if you don't see shipping to your country, email us and we'll make it happen <3

can I change my order after it's been placed?

once an order has been confirmed, it is not guaranteed that you will be able to make changes as ship times vary. please email us immediately at carrot@carrotcakeisasalad.com !! 

can i return my items?

we are unable to accept returns, except on orders that arrive damaged or defective. please email us within 7 days of delivery with your order number and a photo of the issue and we’ll make it right <3

when will a sold out item be available again?

probably never. drops are limited... but join the email list so you’re first in line for the next one or a **rare** restock

when will I receive my order?

orders ship on mondays and fridays. we pack every order ourselves, by hand, so we greatly appreciate your patience. if there are special circumstances to your order that you'd like it shipped quicker, pls email us (and have a good  reason). domestic orders will typically arrive within 3-5 days of shipment, while international delivery times vary depending on location. please refer to the tracking number you will receive via email once your order has shipped for most accurate and up to date delivery times.

how do I know if an item will fit?

check the size chart on each product page. if you’re between sizes we typically recommend sizing up. you can also DM us on instagram and we can help you pick the size that's right for you <3

i received a damaged product, what should I do?

we're so sorry !! please email us at carrot@carrotcakeisasalad.com within 7 days of your order arriving with your order number and a photo and we’ll make it right <3

how do you have such good taste?

tbh it's my first day so idk , naturally gifted I guess

when can I expect a response from customer support?

within 1–3 business days. "customer support" is literally just us, but we got you dw.

can I get some free stickers?

buy something and maybe a few will fall into your order 👀